Office Support/Patient Access Representative Worthington Health Services
Office Support/Patient Access Representative
Health Services
Full-Time | 30-39 Hours
The Southwestern Minnesota Opportunity Council (SMOC) Health Services is looking to hire an Office Support/Patient Access Representative to support the continued growth and delivery of accessible, high-quality healthcare services. This position plays an important role in creating a welcoming patient experience, coordinating clinic operations, and supporting clinical staff across SMOC Health Services.
The Office Support/Patient Access Representative serves as the first point of contact for patients, visitors, and community members. Responsibilities include front office operations, patient registration, appointment scheduling, insurance verification, record maintenance, and assisting with clinic inventory and laboratory quality control activities. The ideal candidate will demonstrate excellent customer service, strong organizational skills, attention to detail, and a commitment to patient confidentiality and quality care.
QUALIFICATIONS:
- Education: High school diploma or GED required.
- Experience: Previous experience in a medical office, patient access, reception, or healthcare setting preferred.
SKILLS / ABILITIES:
- Bilingual in English and Spanish or multilingual required.
- Valid Minnesota Driver’s License required, with willingness and availability to travel as needed.
- Strong customer service, interpersonal, and communication skills.
- Ability to maintain patient confidentiality and comply with HIPAA privacy regulations.
- Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
- Ability to learn and utilize electronic health record (EHR) systems and maintain accurate patient records.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks in a fast-paced clinic environment.
- Ability to sit, stand, and use a computer for extended periods, lift and carry supplies as needed, and work at varying speeds based on clinic needs.
Starting hourly rate $17.07–$18.64 based on skill, education and experience.
Benefit package includes PTO, paid holidays, and available health, life, dental and vision insurance. Simple IRA/Roth company match.
Application forms are available at SMOC, 1106 3rd Avenue, Worthington, on our website at www.smoc.us, or by calling 507-376-4195. Applications are accepted via email to kbursell@smoc.us, fax (507)376-3636, or can be dropped off at the SMOC Worthington office.
