US Bank

The successful candidate will be responsible for enhancing the customer experience through a team of 37 Customer Service Experts and 4 Customer Service Leaders.   The successful candidate will have strong communication and relationship building skills to support their accountability for managing all inbound call volume (500-1,000 calls per day), email volume (100-300 emails per day), inbound ...read more

Equipment Finance leader responsible for various accounting tasks such as processing refunds, escheatment, payment adjustments and unapplied suspense. The successful leader will provide leadership to a team of 8-10 employees to ensure work is processed timely in accordance to documented procedures and quality controls. The right candidate will have experience in leadership, investigating complex ...read more

Manages the work of a small to medium sized group of accounting specialists and/or accountants and support staff for a business unit with a somewhat complicated accounting system to ensure accurate and timely processing of transactions, general ledger maintenance and reporting, and administration of accounting controls.. Proactively works to ensure all incoming payments are properly posted to ...read more

Processing of transactions including but not limited to; general ledger entries, suspense ledgers, contract payments, payment uploads, contract payment suspense items and end of lease payments.  Monitoring incoming electronic funds (ACH credits, wires) in the appropriate bank accounts.  Researching and resolving payments in the Lockbox Web Decisioning. Processing of exception batches for ...read more

Establishes and maintains great working relationships with assigned business accounts, serving as the main day to day contact between program administrators or relationship managers. Answers, researches, and resolves operational problems experienced by the customer utilizing the Consultative Account Management approach with every client interaction. Focuses on being a strategic resource by ...read more

Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization. Basic Qualifications - High school diploma or equivalent - Two to three years of experience in collections and/or customer service activities Preferred ...read more