CVB 2015


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Parenting Time Program Coordinator

New Horizons Crisis Center
Job Description
Equal Employment Opportunity Statement
It is the policy of New Horizons Crisis Center (NHCC) to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, disability, sexual orientation, familial status, or age except where such status is a bona fide occupational qualification.
STARTING WAGE:  $15.50 - $16.50 per hour - Depending on education, knowledge, experience, and skills.
PLEASE NOTE: this position caps out at $21.01 per hour.  Benefits include, but are not limited
to: employer paid health insurance, paid time off, personal leave, paid holidays, retirement plan/match
- optional, and life insurance benefits.
To apply, please submit your letter of interest, resume, and completed NHCC application ( - all three of the requested items are required in order to be processed as an application - to NHCC’s Parenting Time Program Director, Kristi Stevenson.  Position open until filled.  Your application can be submitted by mail or in person (109 S. 5th St., Suite 40, Marshall, MN 56258) or e-mail ( 
Thanks for your interest!
New Horizons Crisis Center
Job Description
POSITION TITLE:  Parenting Time Program Coordinator
POSITION CLASSIFICATION:  Part Time – 30 hours a week (including weekdays, evenings, and weekends)     
SUPERVISOR:  Parenting Time Program Director                                                    
BENEFITS INCLUDE:  Health insurance, life insurance, PTO, 11 paid holidays and 2 paid personal days annually,
and SIMPLE retirement plan optional.  
POSITION PRIMARY PURPOSE:  Responsible for coordinating supervised visits and safe exchanges, monitoring supervised visits and safe exchanges, and assistance in responding to the Parenting Time (PT) Program’s phone line.  Also, responsible for providing advocacy services for the Crime Victim Services (CVS) Program, as needed and directed.
Education and/or experience requirements include a four-year degree in social work, human services, criminal justice, or similar field or a minimum of four years of experience working in/with the aforementioned career fields.  Must understand and have a strong commitment to the mission, goals, and services of NHCC.  Adherence to policies concerning data privacy and mandated reporting.  Non-discrimination and acceptance of the population served.  Problem solving skills.  Public relations skills.   Public speaking experience and skills.  Ability to work independently as well as a member of a team on behalf of crime victims and the agency.  Adherence to policies concerning data privacy and mandated reporting.  Computer skills including word processing and database management.  Must successfully complete a criminal history background check. 



  • Must possess and maintain a valid state driver’s license and insured reliable vehicle.


  • Requires use of personal computer (MS Office Suite), email, and other office and communication equipment.
JOB SUMMARY:         
  1. Parenting Time Program Coordinator Responsibilities:
  • Under supervision of the Parenting Time Program Director, coordinates parenting time and crime victims’ advocacy services.
  • Assists with the coordination and scheduling of supervised visits and safe exchanges for referrals and requests.
  • Assists with completion of intake interviews with custodial, non-custodial, and foster parents prior to scheduling supervised visits and safe exchanges.
  • Observes and records pertinent data in a factual and neutral manner regarding the supervised visit or safe exchange, forwarding reports to appropriate agencies. 
  • Remains neutral with all parties involved in the PT Program.
  • Collects and records fees for service, as needed.
  • Performs housekeeping duties to maintain a clean PT Center.
  • Follows and enforces program policies during the parenting time services, including never leaving a child alone with the visiting parent/person.
  • Keeps supervisor informed of job-related issues and important information regarding clients in a timely and efficient manner.
  • Attends and participates in employee meetings, community meetings/events, in-service training, workshops and classes to enhance skills related to service delivery.
  • Maintains client confidentiality as it relates to the Parenting Time Program Policies.
  • Assists with grant writing activities as directed or assigned.
  • Maintains confidentiality and reporting criteria as defined by law.
  • Performs related work as apparent or assigned.
  1. Advocacy Responsibilities – as needed and requested:
  • Works with program participants (in person or on 24-hour crisis line) to provide the advocacy and support necessary for them to deal with the emotional, physical, social, and financial effects suffered as a result of a crime.
  • Provides crisis intervention services and for the personal safety and emotional support of clients.
  • Assists clients in the completion of necessary documentation/paperwork to obtain systems services.
  • Provides legal advocacy for clients by:  a) providing information about Orders for Protections and Harassment Restraining Orders; b) explaining legal terms/proceedings; c) providing information about reparations and restitution; d) assists with the preparation of victim impact statements; e) preparing clients for court; and f) providing follow-up services for clients through agency employees if and when necessary.
  • Provides medical advocacy by providing support during evidentiary exams and acts as a liaison between the client and medical personnel when requested.
  • Networks with other community agencies and groups to coordinate services for clients when requested. 
  • Fills in for other staff to ensure adequate support and coverage for agency programs, services, and 24-hour crisis line.
  • Makes a written record of client contact and information.
  • Maintains client confidentiality and reporting criteria as defined by law.
  1. Participates as a member of the NHCC Team:
  • Attends and participates in agency meetings, community meetings/events, in-service training, workshops, and classes to enhance skills related to services delivery to clients.
  • Contributes to a positive work attitude by working cooperatively with others and conducting oneself as a team player.
  • Performs related work/job duties as apparent or assigned.
Performs other duties and assumes additional responsibilities as directed by the Parenting Time Program Director to ensure efficient operations.
  Ø The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  Ø While performing the duties of this job, the employee is frequently required to sit and talk or hear; use hands and fingers to handle, feel or operate objects, tools or controls; and reach with hands and arms. Employee is required to walk, climb stairs and lift at least 25 lbs. and be able to move about freely.
  Ø Specific vision abilities required by this job include close vision and the ability to adjust focus. The noise level in the environment is usually quiet.
As with all grant funded programs, employment with this program is contingent upon on-going grant funding that is available to compensate the employee.  The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change.
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